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TEST PAPER I I
I) Answer these questions:
1. What personal qualities should yourself analysis cover?
My personal qualities are:
- confidence - there are many situations that demonstrate
the level of confidence that I have in myself or my
manager has in me.
- creativity - there are many situations where I came up
with creative solutions to many problems.
- independent/self - starter is my ability to work
independently.
- pressure is my ability to work and to think under
pressure .
- responsibility - is the most significant skill (personal
quality) what I have.
2. What are the functions of management ?
The functions of management are :
Planning. This managerial function concerns itself with
anticipating the future and determining the best course of action to
achieve organizational objectives.Organizing. Organizing is defined
as the management function that blends human and material resources
through the design of a formal structure of task and
authority.Staffing. The staffing function concerns itself with
recruiting, selecting, training, and assigning the right person to
the right position within the organization.Directing. Guiding and
motivating employees towards organizational objectives.Controlling.
The final function of management is controlling wherein the
organizations performance is evaluated to determine whether or not it
is accomplishing it's objectives.
3 . What rating criteria are used to select a manager?
The six criteria are used to select a manager:
A. Leadership: The manager displays and promotes team
development, facilitates training and continuously improves
work processes. Sub-criteria: creates a vision, mission and
goals for the unit; models leadership traits that empower
others to exhibit leadership; facilitates continuous
improvement; is consistent in communication and expectations
of employees; encourages employee development.
B. Decision Making/Problem Solving: The manager displays and
promotes good judgment and uses sound decision-making and
problem-solving skills.Sub-criteria: develops awareness of
problems through open communication; uses decision-making and
problem solving tools effectively; encourages decision making
at the most effective/efficient level; proactive in dealing
with problems; makes decisions that are timely, reasonabl |